Press and Support Desk
Rumana Islam is BAJIMAT's contact lead; questions sent between 12:00 and 6:00 PM receive quick replies promptly
For Dhaka users, BAJIMAT Support provides clear and fast 3-minute required contact information, Help Center, and bKash instructions; see
Download App View Help Center
1 designated contact person, 3 primary channels, and Dhaka-based support
Rumana Islam is BAJIMAT's contact lead; questions sent between 12:00 and 6:00 PM receive quick replies promptly
Account, login, and app related notes are kept together; for small issues, first see this summary
bKash, Nagad, and Rocket related questions should be written separately, reducing time to prepare answers
See 4 numbers to grasp the system
This score comes from 15,574 reviews
This network has run since 2017
Content loads quickly on various devices
Support coverage in 17 countries
Answers found in 3 steps
Login, App, or Payment; selecting a topic quickly arranges help
Describe problem, device, and time; settings notes also apply for Android 8+ users
Short answers for common questions; for complex cases, Dhaka team reviews manually
Understand the contact types in four notes
Support window, holidays, and urgent questions priority are listed here
A small guide on APK install, update, and device permissions is released
Common issues verified with bKash, Nagad, and Rocket are listed
New FAQ link and contact shortcuts added for Dhaka users
View the 2 links first, then start work
If login problems BAJIMAT Login Help See App If Needed BAJIMAT App Page Open
If there are payment questions BAJIMAT Payment Guide And BAJIMAT Help Center Needed for use
Download the APKKeeping one file link reduces time to find information
BAJIMAT Blog Contact Notes And BAJIMAT About Get brand information for the complete press kit Download Link Use